FAQs Archive - Page 2 of 6

Q: My business is using the Commportal iACD system. As an agent, where to I lean how to use this system?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid" flex_column_spacing="0px" type="legacy"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" background_color="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" min_height="" hover_type="none" link="" first="true"][fusion_text] Users of iACD Commportal system can learn how to make the most of this portal by watching the tutorial found at http://docs.metaswitch.com/interactive/Meta_ACD_Agent/story_html5.html [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: I need help using my Commportal phone.

You may learn more about how to use your Commportal Phone at http://docs.metaswitch.com/interactive/commportal-end-user-tutorial/story_html5.html

Q: Where can I learn how to use my MaX UC desktop client?

You may learn how to use your MaX UC Desktop Client by watching the tutorial found at http://docs.metaswitch.com/interactive/max-uc-desktop/story_html5.html