How Can We Help?

We believe in providing you the best experience possible, and will do everything in our power to ensure your experience with us exceeds your expectations!

24/7/365 Secure Payments

Pay your bill safely and securely over the telephone at any time by calling 1-888-817-3862.

Pay Online anytime with just your Account Number and Last Name using Online Bill Pay.

Troubles or Questions

  • Call us TOLL FREE at 1-800-452-2288 any time, 24/7/365
    • 24/7/365 Internet Support & Troubleshooting
    • 24/7/365 Trouble Reporting
    • 7AM-8PM, Monday – Friday – Connects, Billing Questions & Other Issues
  • Chat with us (7AM – 8PM, Monday – Friday) using the Help / Chat in the lower right
  • Text us (7AM – 8PM, Monday – Friday) at 406-359-6887
  • Use the Service Status feature in SmartHub or the My Mid-Rivers app to report service troubles or outages
  • Email us at

Payment Drop Box Locations