How Can We Help?
We believe in providing you the best experience possible, and will do everything in our power to ensure your experience with us exceeds your expectations!
24/7/365 Secure Payments
Pay your bill safely and securely over the telephone at any time by calling 1-888-817-3862.
Pay Online anytime with just your Account Number and Last Name using Online Bill Pay.
Troubles or Questions
- Call us TOLL FREE at 1-800-452-2288 any time, 24/7/365
- 24/7/365 Internet Support & Troubleshooting
- 24/7/365 Trouble Reporting
- 7AM-8PM, Monday – Friday – Connects, Billing Questions & Other Issues
- Chat with us (7AM – 8PM, Monday – Friday) using the Help / Chat in the lower right
- Text us (7AM – 8PM, Monday – Friday) at 406-359-6887
- Use the Service Status feature in SmartHub or the My Mid-Rivers app to report service troubles or outages
- Email us at firstname.lastname@example.org