• Is there static? – Ensure adapter cords are plugged into headset and the 5 pin connecter (5 pin connector is located below the jack labeled “handset” on the back of the phone. Nothing should be plugged into the Auxiliary jack.
  • Is there an echo? – Ensure the dial on the bottom (underneath) of the charging station is set to “A.” Turn down the “mic” (may appear as a little mic icon) volume on the bottom (underneath) of the charging station.