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My Unified Communications Headset Is Not Working.
- Is there static? – Ensure adapter cords are plugged into headset and the 5 pin connecter (5 pin connector is located below the jack labeled “handset” on the back of the phone. Nothing should be plugged into the Auxiliary jack.
- Is there an echo? – Ensure the dial on the bottom (underneath) of the charging station is set to “A.” Turn down the “mic” (may appear as a little mic icon) volume on the bottom (underneath) of the charging station.