No matter what kind of platform or device you are using we want to make sure the server settings are set to the below. IMAP is preferred.


IMAP Server :

If the email client has TLS (preferred) or STARTTLS the INCOMING port should be

• POP = 110

• IMAP =143

If the email client has SSL the INCOMING port is

• POP = 995

• IMAP = 993


SMTP Server :

PORT TLS (if an option): 587

*if 587 does not work, try 465*

Username: First part of your email address (e.g. The Username for is example).

(Choose “Same As Incoming” option if available)

You may be asked to enter your password.