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RURAL PLEVNA & RICHEY TO GET FIBER BROADBAND

Candidates Sought for 2025 Trustee Election

Candidates are being sought for the election of Trustees for Mid-Rivers Telephone Cooperative, Inc., which will take place on Wednesday, May 28, 2025, in Lewistown, MT. All interested candidates must be nominated by petition. Petitions may be obtained by calling 1-800-452-2288, online at www.midrivers.com or by sending an email request to This email address is being protected from spambots. You need JavaScript enabled to view it.. Completed petitions may be returned via email to This email address is being protected from spambots. You need JavaScript enabled to view it. or mailed to Mid-Rivers Telephone Cooperative, Inc., PO Box 280, Circle, MT 59215. Nominations by petition must be received by 5:00 p.m. on March 28, 2025, to be included in the official ballot and have a candidate profile in the Annual Report mailed to all active members. Candidates must be a member of Mid-Rivers Telephone Cooperative, Inc., and maintain residence in the district where the candidate seeks election. The districts up for election are:

  • District 1 – Grass Range (428), Lewistown (535, 538) and Roy (464)
  • District 2 – Lavina (636), Roundup (323), N. Ryegate (575), Ryegate (568) and Winnett (429)
  • District 3 – Custer (856), Jordan (557), Melstone (358), Musselshell (947), and Rock Springs (354)

 

 

Glendive Internet Outage

Glendive Internet Outage

2/8/25 5:45 AM UPDATE:  All services in Glendive should now be restored. Please contact us if you are still experiencing any issues.

2/8/25 4:42 AM UPDATE: Voice services and most Internet should now be restored. A few modems are still offline.

2/8/25 3:25AM UPDATE:  Splicing is underway and services in some areas are coming back up.  Modems will continue coming back online gradually as facilities are repaired. 

2/7/25: At approximately 10:38 PM Friday night, equipment housing critical fiber infrastructure was damaged by a vehicle accident in Glendive. The fiber damage is causing an Internet outage to most of Glendive. Affected areas are highlighted on the map. Landline telephone service is also down in a smaller area.  Repairs are underway. Expect at least 5-7 hours for restoration at this time.  Ground conditions may extend the timeframe for repairs.

Scammers are Targeting Mid-Rivers Customers

Mid-Rivers customers have recently been the target of a series of spam calls. The callers claim to be representatives of the cooperative and state that the customer needs new equipment due to recent upgrades. These scammers are targeting areas that are scheduled to receive fiber services, making their claims seem believable. If you receive a call like this, hang up and call a trusted Mid-Rivers number to verify the caller.

As project areas are released, subscribers will be contacted individually by Mid-Rivers personnel to discuss any changes in services and to schedule an installation date and time. There is no charge for the installation, and the standard backup battery is included with your service subscription. Every customer will be contacted, including telephone-only customers, as landline telephone services will also be moved to the new fiber-optic lines for improved quality and reliability. If you have questions about when you are scheduled to get fiber, please feel free to contact us.

We understand that these spam calls can be frustrating and concerning. Your safety and satisfaction are our top priorities. Please do not hesitate to contact us with any questions or concerns.

Mid-Rivers Email Upgrade Starting February 25, 2025

Mid-Rivers email customers can look forward to an upgraded experience starting February 25, 2025. This upgrade will feature robust and user-friendly spam filtering, an enhanced custom admin panel, and improved security options. Additionally, this new experience will give users fifteen times more inbox storage with a capacity of 15GB for no additional charge!

Preview of the upgraded webmail interface.

  • Email Access: Customers can continue to access email by going to the same link, https://mail.midrivers.com/. Users who have this URL address bookmarked in their browser will not need to change their bookmarks to access the new interface. The “tuxedo” version of webmail will no longer be available after this upgrade.

Please be aware that any custom user settings in the old Webmail platform, such as auto responders, signatures, and blacklists, will not be converted to the new platform. Webmail users who wish to use these custom features will need to set them up again on the new platform starting February 25.

Customers who are accessing Mid-Rivers email via an external email client (such as Outlook or Mail) will not need to make any changes to settings, features, or accounts to continue receiving messages in their chosen email client.

  • eScout Spam and Virus Filtering: Keep your inbox safe with our included eScout Spam and Virus Filtering service. eScout Spam and Virus Filtering is a more robust and user-friendly filtering service, allowing users to customize filtering options. Customers can visit eScout Spam and Virus Filtering to view any quarantined messages or mark messages as SPAM.

Customers will receive a regular digest email showing which messages have been flagged and quarantined by the filtering service.  If you find that an email was mistakenly flagged, simply “rescue” the email from quarantine right from the digest email with the click of a button.

Preview of the daily digest email.

  • Settings Panel: The new Settings Panel will allow users to customize email accounts with ease. Users can change their password or turn on a read receipts feature. Using the enhanced settings panel, customers will also have the option to improve account security by setting up 2 Factor Authentication (also known as 2FA). Using 2 Factor Authentication is highly recommended to ensure your account is as secure as possible.

If you have questions about this upgraded experience, please call us at 1-800-452-2288 or chat with us using the secure chat feature on our website at www.midrivers.com.