Scammers are Targeting Mid-Rivers Customers

Mid-Rivers customers have recently been the target of a series of spam calls. The callers claim to be representatives of the cooperative and state that the customer needs new equipment due to recent upgrades. These scammers are targeting areas that are scheduled to receive fiber services, making their claims seem believable. If you receive a call like this, hang up and call a trusted Mid-Rivers number to verify the caller.

As project areas are released, subscribers will be contacted individually by Mid-Rivers personnel to discuss any changes in services and to schedule an installation date and time. There is no charge for the installation, and the standard backup battery is included with your service subscription. Every customer will be contacted, including telephone-only customers, as landline telephone services will also be moved to the new fiber-optic lines for improved quality and reliability. If you have questions about when you are scheduled to get fiber, please feel free to contact us.

We understand that these spam calls can be frustrating and concerning. Your safety and satisfaction are our top priorities. Please do not hesitate to contact us with any questions or concerns.