Tips for Managing Internet Data Use
As a Cooperative, Mid-Rivers members have invested in a state-of-the-art broadband network, and we believe all members should have the opportunity to experience the full speed and power of that investment. Rather than creating slow lanes and fast lanes with speed tiers, we’ve opened the pipe on your Internet connection, delivering unrestricted speeds and a superior Internet experience to all Wide Open Internet users. Like other utilities, your monthly rate is determined by how heavily you use the service – your Data Use – up to a monthly cap of $79.95. If you want to pay less than $79.95, these tips can help you manage and control your monthly Internet bill.
SmartHub
SmartHub is a free account management tool you can use to view your Internet data use on all your Mid-Rivers Internet connections by month, day, or hour. The Detail Usage feature even shows you which applications and devices are using the most data. SmartHub also provides a variety of methods to easily contact Mid-Rivers with questions or to report problems.
If you are not currently signed up for SmartHub, visit https://midrivers.smarthub.coop, or contact us. SmartHub is FREE, and all it takes to get set up is a valid e-mail address! You can use any valid e-mail address (@midrivers.com, @gmail.com or @hotmail.com or any other valid account).
Access SmartHub today by going to https://midrivers.smarthub.coop, or download the My Mid-Rivers SmartHub app from the Google Play Store on your Android device or the App Store on your iPad or iPhone. Take control of your account with SmartHub today!
Know Your Settings
One key way to manage the amount of data you are using is by checking the quality settings of video streaming websites or applications. Video streaming uses the highest amounts of data of any online activity. Downloading and updating online games (xbox, Playstation) can also use large amounts of data if you are continually updating a large number of different games.
If you have concerns about your data usage, we recommend first reviewing the video playback settings (resolution/video quality and autoplay) on the apps and devices where you stream the most. Choose SD or HD versions of content rather than UHD or 4K.
If you have gaming devices such as X-Box or Playstation, remove games you aren’t using and let updates finish before disconnecting the device. Updates that are interrupted will start over next time you connect.
Interfaces for these apps and devices change frequently and not all available apps and devices are listed. Visit the manufacturer’s support page for your specific app or device for the most up-to-date information.
If you are using the Amazon FireTV Stick to stream, there are a few ways you can control the amount of data used.
Disconnect When Not in Use
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The Fire Stick has been known to use data when it’s plugged in even when it’s not in use. You may want to keep it unplugged when you are not using it.
Control the Video Quality for Amazon Video
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Open Settings, then navigate to Preferences
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Select Data Monitoring
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Select Set Video Quality
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Choose one of the three video quality settings to stream your Amazon Videos. Higher quality uses more data.
Set Up a Data Alert
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Open Settings, then navigate to Preferences
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Select Data Monitoring
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Select Change Data Alert
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Enter the amount of Data you what to be alerted for and select next
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Enter 17 as the start of your usage cycle (This is the start of a new data period for Mid-Rivers customers) and select next.
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You will then receive a message notifying you that you will receive an on screen alert with your Fire TV Stick has used the selected about of data. Select Confirm to set the alert.
Turn off Auto-play
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Open Settings, then navigate to Preferences
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Select Featured Content
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If ‘Allow Video Autoplay’ and ‘Allow Audio Autoplay’ options are set to ON, tap the select button (i.e. the big round button) to disable them.